Terms for using Finofern

1) Acceptance of Terms

By accessing or using the Finofern website (“Site”), creating an account, or placing an order, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use the Site.

2) Eligibility

You must be able to form a legally binding contract under applicable law to use the Site and place orders. If you use the Site on behalf of a company, you confirm you have authority to accept these Terms on its behalf.

3) Accounts & Security

• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to provide accurate, current information and update it when needed.
• You must notify us promptly if you suspect unauthorized access to your account.

4) Products, Content & Availability

• We aim to display accurate product descriptions, images, pricing, and stock status.
• Images may vary slightly due to lighting, device settings, or natural material variations.
• Stock availability can change. We may limit quantities or discontinue products without notice.

5) Orders & Acceptance

• Placing an order is an offer to purchase. We may accept or reject orders at our discretion.
• We may cancel orders due to stock issues, delivery limitations, verification problems, or suspected fraud.
• If we cancel after payment is made (for online payments), we will process a refund according to the payment method used.

6) Pricing & Payments

• Prices are shown in the currency displayed on the Site and may change without notice.
• Cash on Delivery (COD): payment is due upon delivery.
• Online payments: may be handled by third-party payment providers and their terms/policies may apply.

7) Delivery

• Delivery timelines are estimates and may vary due to courier delays, weather, traffic, or other events.
• You are responsible for providing an accurate delivery address and reachable phone number.
• Failed deliveries due to incorrect details or unavailability may cause delays or additional charges.

8) Returns, Refunds & Replacements

If your order arrives damaged, defective, or incorrect, contact us as soon as possible with your order number and photos (if available). Eligible refunds or replacements depend on the product condition, category, and our return policy.

9) Prohibited Use

You agree not to:

• use the Site for any unlawful purpose
• attempt to gain unauthorized access to accounts, systems, or data
• interfere with the Site’s operation (including uploading malware or abusive traffic)
• scrape, copy, or reverse engineer the Site without permission
• post false, misleading, or harmful content

10) Intellectual Property

All content on the Site (text, design, logos, images, product photos, and code) is owned by or licensed to Finofern and is protected by applicable intellectual property laws. You may not use our content without written permission except for normal browsing and purchasing.

11) Disclaimers & Limitation of Liability

• The Site and services are provided “as is” and “as available.”
• To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages.
• Our total liability related to an order will not exceed the amount paid for that order (unless required by law).

12) Suspension & Termination

We may suspend or terminate access to the Site or your account if we believe you violated these Terms, engaged in fraud, or posed security risks. You may stop using the Site at any time.

13) Changes to These Terms

We may update these Terms from time to time. We will post the updated version on this page and update the effective date. Continued use after updates means you accept the revised Terms.

Contact

If you have questions about these Terms, contact us:

• Email: support@finofern.com
• Phone: +880 18375-81462
• Address: Dhaka, Bangladesh